Namecheap provides hosting, CDN, or domain services to the infringing site. This is an escalation route: when the storefront and its host both ignore you, infrastructure providers are often the next pressure point.
Use for copyright/DMCA. Abuse fallback: abuse@namecheap.com.
Namecheap — like every DMCA recipient — needs the same core information to action a report. Include:
Tip: TakeItDown.art's case builder generates a clean, properly-formatted message with all of this pre-filled — just paste your details once and copy the result.
Infrastructure providers are slow (1–2+ weeks) because they pass complaints down the stack.
Infrastructure providers usually forward your complaint to the actual site owner. If the site still doesn't comply, escalate to payment processors and domain registrars.
This is not legal advice. TakeItDown.art is a workflow tool that helps copyright owners prepare and organise takedown requests. For serious or commercial infringement, consult a lawyer.