TakeItDown.art

Gelato is a print-on-demand fulfilment backend — it actually prints the products for dozens of independent storefronts on Shopify, Etsy, and beyond. A successful report here can remove your stolen art from every store that uses Gelato at once. This is the most powerful kind of takedown.

The fastest route

• Use the report form: https://www.gelato.com/legal
• Fallback email: legal@gelato.com — this is Gelato's designated copyright contact on record.

Useful escalation if a store uses Gelato.

What to include in your takedown

Gelato — like every DMCA recipient — needs the same core information to action a report. Include:

• Your full name and contact details (email, physical address if required).
• A link to your original work — your portfolio, the Instagram post, the date you published it. Proof of ownership matters.
• A short description of the work so the reviewer can match it.
• The exact URL(s) of the infringing listings or content on Gelato.
• A good-faith statement: "I have a good-faith belief that the use of this material is not authorised by me, my agent, or the law."
• A statement under penalty of perjury: "I confirm under penalty of perjury that the information above is accurate and that I am the copyright owner (or authorised to act on behalf of the owner)."
• Your electronic signature — your typed full name is fine.

Tip: TakeItDown.art's case builder generates a clean, properly-formatted message with all of this pre-filled — just paste your details once and copy the result.

How long does it take?

Backends usually respond within a few business days — when they do act, the impact is platform-wide.

If Gelato ignores you

If Gelato doesn't respond, report every storefront that uses them individually — each one is a separate infringement. Payment processors (Stripe, PayPal) are a final escalation.

This is not legal advice. TakeItDown.art is a workflow tool that helps copyright owners prepare and organise takedown requests. For serious or commercial infringement, consult a lawyer.